Collar 'n Cap

COLLAR ‘N CAP PROFESSIONAL COMMERCIAL PROPERTY SERVICES FOR TENANTS
Lease negotiation, property management, facilities management and site acquisition and disposal.  

JOANNE SCOTT

With 10 years of veterinary nursing experience and over 20 years of property management experience, Joanne Scott has deep insights into the veterinary business model and the challenges faced by professionals who deal with the minefield of lease negotiations. Negotiating long-term contracts and lease documents can be costly. With an in-depth knowledge of the market Collar ‘n Cap will guide you and ease the process of property procurement.

Why would a vet need a property service?

  • A vet clinic costs a lot to set up and lease terms are generally long. The obligations under the lease need to be carefully negotiated to protect the business from maintenance and cost increases, with knowledge of the market and the fish hooks hidden in the wording.
  • New IFRS regulations require property and equipment leases to be capitalised, an onerous exercise if you don’t have software to assist.
  • Tenant and landlord works are always sensitive and assistance from a third party removes emotion and strain on the relationship.
  • When setting up a new hospital, a vet needs a team of property professionals who can professionally and confidentially guide them in the process from finding a site to moving in.
  • Often, the landlord of a vet hospital is a retired ex-partner, and both the exiting vet and new party need to be fairly represented and protected.

I always say, ”You don’t know what you don’t know until you know. And often then, the mistakes have been costly.”

SERVICES OFFERED

NEW SITE ACQUISITION

  • Brownfield
  • Greenfield
  • Existing site conversions and expansions

LEASE NEGOTIATION – with particular attention to the pain points.

  • Maintenance
  • Make good
  • Rent reviews
  • Ratchet clauses
  • Market rents
  • Opex costs
  • Landlord and tenant works

LEASE MANAGEMENT FOR PROPERTY AND EQUIPMENT

  • Timeous planning and reminders for rent reviews
  • Timeous rent and op-ex payments
  • Liaising with Valuers on Market reviews
  • Timeous planning on exit or renewals
  • Negotiation of make good
  • Storage of documents
  • Recording of asset register
  • Reporting, record keeping and accurate projections
  • Recording capitalization for IFRS16 requirements

OPEX AND MAINTENANCE

  • Ensuring both Tenant and Landlord obligations are met
  • Apportioning responsibility for reactive maintenance
  • Reporting and record keeping
  • Opex wash-ups and budgets

OVERSEEING FM

  • Record keeping and reporting
  • Ensuring planned maintenance is carried out timeously
  • Ensuring reactive maintenance is carried out timeously
  • Dealing with Insurance claims

PODCAST: PROPERTY ADVICE WITH JOANNE SCOTT

Watch on VETSQUARED INNOVET YOUTUBE CHANNEL